​

This Privacy Policy is provided by Senacea Ltd, 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ, under the website: www.senacea.co.uk.

The purpose of this policy is to explain how we collect, use, store, and protect your personal data, both when you interact with our business and when you use our website.

Senacea Ltd. is committed to protecting and respecting your privacy. This notice is our public declaration of how we apply the principles and rights afforded to individuals by the GDPR. Please read this policy carefully to understand how we handle your data.

By visiting www.senacea.co.uk and/or purchasing services from us, you agree to the practices described here.

 

Information We Collect

 

We collect data in three main ways:

1. Information you provide: e.g. when you fill out our enquiry form, book a consulting service, search our website, participate in a survey, or contact us by phone/email.
    

   • This may include: your name, job title, organisation, email address, phone number, and compliance documents.
      

2. Information we collect automatically: e.g. your IP address, browser type, operating system, device information, and website usage data (including via cookies and similar technologies).
    

3. Information from third parties: e.g. subcontractors, analytics providers, advertising networks, search information providers, or payment service providers.
    

All payment transactions are processed by trusted third-party providers and encrypted (e.g. using SSL technology).

 

How We Use Your Information

 

We use the information we collect for the following purposes:

• To provide the information and services you request.
   

• To notify you about changes to our services.
   

• For internal purposes such as troubleshooting, testing, analysis, and research.
   

• To send email notifications or newsletters (only if you have opted in).
   

• To make service recommendations.
   

• To deal with enquiries and complaints.
   

• To comply with legal obligations and legitimate business needs.
   

We will not keep your personal data longer than necessary. Where data is no longer required, it will be securely anonymised, erased, or destroyed.

Important: Calls may be recorded for training and quality purposes.

 

Disclosure of Your Information

 

We will never sell your data. Your information will only be shared if:

• Required by law.
   

• Necessary for legal proceedings or defending legal rights.
   

• Needed for fraud prevention or credit risk reduction.
   

• Ordered by a competent authority.
   

Please note that while we take all reasonable measures to protect your data, the transmission of information over the internet cannot be guaranteed as 100% secure.

 

Security and Retention

 

We retain personal information only as long as necessary to:

• Fulfil business interests.
   

• Meet legal and contractual obligations.
   

• With your consent, where applicable.
   

 

Your Rights

 

Under GDPR, you have the right to:

• Access the personal data we hold about you.
   

• Request correction or deletion of your data.
   

• Restrict or object to the processing of your data.
   

• Withdraw your consent at any time.
   

• File a complaint with a data protection authority if you believe your rights have been violated.
   

 

Third-Party Websites

 

Our website may contain links to external websites. This Privacy Policy applies only to our site and services. Please review the privacy policies of any third-party websites you visit.

 

Updates to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in law or business practices. The latest version will always be available on our website and the date of last update will be shown at the top.

 

Contact Us

 

For any queries or requests regarding this Privacy Policy, please contact us at:

📧 info@senacea.co.uk

 

Cookies Policy

 

Our website uses cookies to improve your browsing experience and to help us analyse site usage.

Cookies are small text files placed on your device to:

• Recognise repeat visits and remember preferences.
   

• Analyse site traffic and interactions (e.g., through Google Analytics).
   

• Provide relevant advertisements and marketing content.
   

Types of cookies we use:

• Strictly necessary cookies – required for website operation (e.g., login, checkout).
   

• Analytical cookies – used for anonymised data analysis.
   

• Marketing cookies – used for personalised content and advertising.
   

You can disable cookies via your browser settings, but this may affect website functionality.

​